Order Confirmations

Order Confirmations &
Delivery Updates via WhatsApp

Keep your customers informed at every step โ€” from order placed to doorstep delivery. Real-time WhatsApp notifications that actually get read.

98% Open Rate on WhatsApp
3x Less Customer Support Calls
<3s Message Delivery Time
$10/mo Unlimited Notifications

Your customers ignore emails.
They can't ignore WhatsApp.

In Iraq and Syria, email open rates hover below 15%. WhatsApp messages, on the other hand, are opened within minutes โ€” often seconds. With ู†ุจุถุฉ ุฃูˆุชูŠ ุจูŠ, you can send instant order confirmations, payment receipts, and delivery tracking updates that customers actually see and trust.

๐Ÿ“ฆ

Order Confirmation

Send an instant confirmation the moment an order is placed. Reduce cancellations and build customer trust from the first interaction.

๐Ÿ’ณ

Payment Receipt

Automatically notify customers when payment is received and processed. Essential for COD and online payment workflows.

๐Ÿšš

Shipping Updates

Notify when the order is packed, shipped, out for delivery, and delivered. Keep customers in the loop at every stage.

โ†ฉ๏ธ

Return & Refund Alerts

Proactively communicate return status and refund confirmations to avoid confusion and reduce support tickets.

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Simple REST API

One endpoint. One POST request. Works with any backend โ€” Node.js, Python, PHP, Laravel, whatever your stack is.

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Iraq & Syria Ready

Full support for +964 and +963 numbers. Works perfectly with local Iraqi and Syrian e-commerce operations.

A message for every moment that matters

๐Ÿ›’
Order Placed

Instant Confirmation

"โœ… Your order #1042 has been confirmed! Total: 35,000 IQD. We'll notify you when it ships. โ€“ YourStore"

๐Ÿ’ณ
Payment Received

Payment Receipt

"๐Ÿ’ณ Payment received for order #1042. Amount: 35,000 IQD. Thank you! โ€“ YourStore"

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Order Shipped

Shipping Notification

"๐Ÿšš Your order #1042 is on its way! Estimated delivery: tomorrow between 10amโ€“2pm. โ€“ YourStore"

๐Ÿ 
Delivered

Delivery Confirmation

"โœ… Order #1042 delivered! We hope you love it. Need anything? Reply to this message. โ€“ YourStore"

Trigger order notifications with a single API call

Hook into your order management system's events and fire a WhatsApp notification instantly โ€” no complex setup required.

order-notification.js
// Trigger this from your order webhook / event handler
async function sendOrderUpdate(order, event) {
  const messages = {
    confirmed: `โœ… Order #${order.id} confirmed! Total: ${order.total}. We'll notify you when it ships. โ€“ ${STORE_NAME}`,
    shipped:   `๐Ÿšš Your order #${order.id} is on its way! Est. delivery: ${order.eta}. โ€“ ${STORE_NAME}`,
    delivered: `โœ… Order #${order.id} delivered! Reply if you need anything. โ€“ ${STORE_NAME}`,
  };

  const response = await fetch("https://api.nabdaotp.com/api/v1/messages/send", {
    method: "POST",
    headers: {
      "Content-Type": "application/json",
      "Authorization": `Bearer ${instanceToken}`
    },
    body: JSON.stringify({
      phone: order.customerPhone,  // e.g. "+9647701234567"
      message: messages[event]
    })
  });

  return response.ok;
}

// Call it from your order events:
await sendOrderUpdate(order, "confirmed");
await sendOrderUpdate(order, "shipped");
await sendOrderUpdate(order, "delivered");

Perfect for every type of seller in MENA

๐Ÿ›๏ธ Online stores & marketplaces
๐Ÿ• Food delivery & restaurants
๐Ÿ’Š Pharmacies & health products
๐Ÿ‘— Fashion & clothing brands
๐Ÿ“ฑ Electronics & mobile shops
๐Ÿš— Auto parts & accessories
๐Ÿ—๏ธ B2B wholesale suppliers
๐ŸŽ Gift shops & subscription boxes

Start sending order updates via WhatsApp today

Create your ู†ุจุถุฉ ุฃูˆุชูŠ ุจูŠ instance in minutes and connect it to your store. Unlimited notifications, flat monthly price.